My Therapist Online

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What is our free initial consultation & how make the most of it

Finding Your Perfect Therapist with My Therapist Online

My Therapist online are experts at matching people with the right therapist for their individual needs.

Best Match Therapist Recommendations

A qualified therapist reads every problem description we receive and sends you recommendations of between 1-4 best therapists to choose from. These recommendations are based on the therapist matching your availability, your specifications and of course the therapist having the right skills, training and experience to help you with the main problems you are bringing to therapy.

Meeting with your therapist for the free initial consultation chat.

Once you have chosen your preferred therapist it can really help to have a brief initial phone call with them before you start.

My Therapist Online offers a 10-15minute free, no obligations, initial video (or phone if preferred) consultation.




The aim of this brief meeting is;

  • Check you can engage comfortably with your therapist before committing to any paid treatment;

  • Establish a smooth video platform set-up

  • Ensure online therapy is appropriate for you

  • Agree on a date for your first full appointment 


A few questions you could ask at the initial call with your chosen therapist

These questions will give you a sense of how the therapist works and what experience they have of working with someone who has similar difficulties.

  • What experience do you have working with people who have similar concerns as mine? This will give you an idea of the therapist's experience in treating your specific issues.

  • What is your therapeutic approach to therapy? This will help you understand the therapist's perspective and approach to treatment.

  • How do you measure progress in therapy? This will give you an idea of the therapist's expectations and goals for your treatment.

  • How do you handle confidentiality and privacy in therapy? This will help you understand the therapist's policies around confidentiality and how they protect your privacy.

  • What is your availability for a regular appointment? This will help you find a suitable appointment that you can both commit to each week.

Finding the right therapist is a personal decision, and it's important to trust your gut and find someone who feels like a good match for you.


The initial meeting is not…

There is unlikely to be time to go into your problems in any detail in this meeting.

The first few full therapy sessions as where you can explore those in as much detail as possible. This is where the therapist can start to get a good shared understanding of the problems you are facing and the development of them.

The main aim of this session is to check you can engage comfortably with your therapist and agree a start date for your therapy.


All MTO therapists follow the same DNA policy, make sure you know it.

Non-attendance & Cancellation of appointments - to cancel a session, please notify your therapist at least 48 hours prior to the planned session.

Non-attendance or cancellations that are made within two days of the session will be subject to a cancellation charge for either 50% or the full session amount. This is subject to the therapist’s discretion.

Therapeutic rapport

Therapeutic rapport is the relationship that develops between a therapist and a client based on mutual trust, respect and understanding. It is an important component of therapy and can greatly influence the therapeutic benefit to a person.

Building therapeutic rapport is a process that takes time and effort from both the therapist and the client. It is important to remember that rapport is not something that can be established instantly; rather, it grows and develops over the course of therapy.

Establishing trust - The therapeutic relationship is built on trust, and without trust, it can be difficult for us to open up and share our thoughts and feelings. When a therapist creates a safe and supportive environment, one might feel more comfortable and confident in sharing our experiences.

Encouraging open communication - When we feel comfortable and safe, we are more likely to communicate openly and honestly with our therapist. This can lead to a deeper understanding of the issues we are facing and more effective treatment.

Facilitating insight and change - When a strong therapeutic rapport develops within the therapy process, we can develop a deeper understanding of ourselves and our experiences. This can lead to insights and new perspectives that can help them make positive changes in our lives.


Remember - Finding the right therapist is a personal decision, and it's important to trust your gut and find someone who feels like a good match for you. But be mindful that this is the start of the process and this rapport will grow over time.



Lisa Johnston

CBT & EMDR Therapist

My Therapist Online


ONLINE THERAPY BRINGS THE EXPERT TO YOU.